Terms of Service

About these terms

These terms apply when you use this website or hire GoodLine Digital for services such as SEO, web design and development, Google Business Profile management, ads or social media. By working with us you accept these terms. If anything conflicts with a written project agreement we have signed with you, that agreement takes priority.

Our services

GoodLine Digital provides digital marketing and web services from Lahore, Pakistan to clients worldwide. The exact scope, timeline and deliverables for your project are confirmed in writing (email, message or proposal) before work begins.

Quotes and project agreements

Quotes are based on the information you provide at the time. If the scope changes after work starts, we will agree any change in price or timeline with you before doing the extra work.

Payments

Payment schedules are agreed in writing before a project starts. Work may be paused if an agreed payment is not made on time. Prices quoted for third-party items (such as domains, hosting or ad spend) are paid to those providers under their own terms.

Your responsibilities

• Provide the content, access and approvals we need, in reasonable time.
• Make sure you have the right to use any text, images, logos or other material you give us.
• Review deliverables promptly and tell us about changes you need.

Intellectual property

When a project is fully paid for, the final deliverables we created for you (for example your website design and content) are yours to use for your business. We keep the right to reuse general know-how, techniques and non-confidential elements of our process. Our own tools, plugins and pre-existing materials remain our property.

A note on SEO and marketing results

We work to improve your visibility, traffic and enquiries, and we report results honestly. However, search engines and ad platforms are controlled by third parties, so no agency can honestly guarantee specific rankings, traffic or sales, and we do not promise them. Any timelines we discuss are good-faith estimates, not guarantees.

Showcasing work

We may show completed client work in our portfolio and case studies, including results screenshots. If you would rather we did not feature your project, tell us in writing and we will respect that.

Limitation of liability

We take care to deliver work professionally, but we are not liable for indirect losses (such as lost profits or search ranking changes caused by third-party platforms), or for issues arising from material, access or instructions provided by you or from third-party services we do not control. Nothing in these terms limits liability that cannot be limited by law.

Ending a project

Either side can end a project by written notice. You pay for the work completed up to that point, and we will hand over the completed deliverables for that paid work.

Governing law

These terms are governed by the laws of Pakistan. We will always try to resolve any disagreement by discussion first.

Contact us

GoodLine Digital, Lahore, Pakistan
Email: info@goodlinedigital.com
WhatsApp: +92 322 7642076